Towards the end of last year, construction workers on Shell UK's
giant Stanlow oil refinery complex at Ellesmere Port voted to scrap
formal tea breaks as part of a major new site productivity
agreement.
The deal covers repair, maintenance, and minor modification works
worth up to œ20 million a year. It was brokered with the
contractors under pressure from a major client seeking big cost
reductions. It also covered more flexible use of skills.
Early indications are that it has already cut site labour costs by
8%.
Chris Taylor, Shell construction director, commented: 'We have
closely monitored the impact of this agreement. We have had a big
improvement in efficiency. It is a measurable and significant
increase and we got it almost from day one.'
Tea breaks are an emotive issue. But Taylor emphasises that they
have not been scrapped. Operatives have been issued with flasks.
And they fit their break in with their work pattern. The site thus
avoids the total disruption of a formal and fixed break. And that
disruption can be all the more costly on a huge site like Stanlow
which covers 2000 acres.
Elsewhere, a fixed tea break may have as less significant cost
impact. But a similar review of national working rules can be
equally relevant.
Under the electrical contracting industry's national agreement, for
example, there is special provision for a 'call-out' payment for
operatives who may be required to return to work in an emergency
after the normal finishing time. It may well be that the operative
is needed for just half an hour's work. But the present agreement
gives a guaranteed minimum payment equivalent to four hours at
standard rates.
It is this kind of area where contractors will be looking to trim
their costs and negotiate a more relaxed approach with the
unions.
A parallel tidying up exercise is already under way in the building
and civil engineering sectors, where some details of the working
rules have been 'bought out' to provide greater working flexibility
and make room for an interim pay grade between the general
operative and the craftsman.