Marshall deems KPIworkshop a success

Scottish firm Marshall Construction has answered a call from its clients to improve its performance measurability. It will stage the first ever contractor-led Key Performance Indicator (KPI) workshop north of the border.

Clients including Diageo, Scottish Water, Stirling University and Devro, as well as a number of local authorities, architects, engineers and quantity surveyors attended the workshop with Marshall management last week to set up the KPIs.

And, according to managing director Robert Marshall, the event went well. "We had 20 clients here and every single one took away a CD-Rom giving details of how KPIs can be used to benchmark and improve performance to the advantage of both parties," he said.

"They were immediately able to recognise the benefits of working in partnerships and how an open, honest policy all the way through a contract can benefit all parties.

"I am convinced that our clients' new found interest will lead to the modernisation of the construction industry in Scotland as a whole," said Marshall.