The staggering annual spend on bidding and winning construction
work is about £3.5bn, according to construction marketing
specialist MarketingWorks managing director Philip Collard. He
believes that construction consultancies and contractors could
halve this figure, resulting in savings of nearly £2bn.
"There is a shortage of precise figures, but we estimate that
consultancies spend 7% to 8% of their income on win-work activities
while contractors spend 3% to 4% of their turnover. They could
halve those figures if their win-work costs were more focused,"
said Collard.
"Within a six-month period of us working with construction group
Shepherd, its win rate jumped from one in eight when we started to
a much better figure of one in two.
"We help companies become more selective in identifying the jobs
they are likely to win and those they won't win. We worked with
Gleeds on its new strategic business development plan and at Arup
we helped to redesign its bidding process," said Collard.
A construction consultancy typically spends 40 hours on average on
each bid, running up costs of £4,000, according to findings by
MarketingWorks. It has worked with 50 of the top 250 consultancies,
either giving in-house assistance or providing a training
programme.
With contractors, the cost of a standard bid is put at
£10,000, the result of 100 hours of input, while a more
involved D&B submission could rack up a higher figure of up to
£25,000.
Over the past eight years, MarketingWorks has collaborated with 500
UK contractors.
"In a construction group, we find it's a cultural thing," said
Collard. "We try to get them to be more selective. By dropping half
of eight proposed bids, they can go wider and deeper into the
remaining four, looking for better solutions. As a result, they
become the preferred solution provider.
"Clients don't make decisions on lowest price, but rather on value.
That makes it easier to become the preferred provider. It is only
when the client has said, 'we want you', that it turns to the issue
of price.
"Interestingly, a survey carried out by Leeds University of 300
clients found that enthusiasm was the most important issue for
picking a contractor. In most proposals, contractors make the
mistake of talking about themselves, their history and method
statement, instead of putting the focus on the client, its business
and how they could improve it," Collard said.
MarketingWorks is organising the fourth annual construction
marketing conference, Bidding to win - how to win more and lose
less, on 29-30 October at the Novotel Hotel, Euston Road, London.