KPIs prove Rethinking Construction works

Projects engaged with the Rethinking Construction agenda are more than twice as safe, deliver greater satisfaction to employees and clients, and have higher productivity than the industry average, according to the latest key performance indicators from Constructing Excellence (CE).

CE chief executive Dennis Lenard said: "It is noteworthy that the Demonstrating Excellence programme continues to outperform the general construction industry. These projects have shown that they can be safer, deliver better environmental performance and also be more productive and offer better services and products to clients."

Construction minister Nigel Griffiths said: "An example of excellence has been set that others should follow."

Highlights of the KPIs include:

• An increase in client satifaction with products, with 80% of projects scoring 8/10 or better (compared wth 78% last year).
• An increase in client satifaction with service, with 74% of projects scoring 8/10 or better (compared wth 71% last year).
• An improvement in the number of projects where the design stage was delivered on time or ahead of schedule (55% compared with 53% last year).
• Profitability improved, with median profit before interest and tax rising from 5.8% to 7.5%.
• Productivity improved, with median value added per employee increasing from £31,000 to £33,000.