Demonstrations continue to thrive - 09.06.05
contractjournal.com Newsletter - 09.06..05
Editorial: Demonstrating what's best in construction
The latest Constructing Excellence KPIs prove yet again that industry must follow the lead of the current projects?
News that Constructing Excellence is planning to review the demonstration projects will come as a surprise to many.
Why? The headline figures, published this week, lead to the conclusion that demonstrations were more predictable, safer, more likely to receive a high client satisfaction rating and outstrip the general performance of the industry significantly.
The consistency since they were introduced some six years ago is also there. Demonstration clients still continued to be very satisfied with the level of service they receive - the percentage scoring 8 out of 10 or better was 89% this year (83% for the general industry), and 88% for service (compared with 77%).
Defects are also less of a problem, with demonstrations receiving 84% 8 or more out of 10, compared with 72% for the industry at large.
Predictability of cost and time were over 75% for both design and construction, which compares favourably with the general industry, which is in the region of 50% to 65% for these KPIs.
And demonstration sites continued to be safer places to work with 78% recording a zero accident incidence rate compared to 50% for the industry.
Still the positives are forthcoming. Demonstrations outperformed the industry in general by a factor of between two and three to one for environmental impact, employee satisfaction, staff turnover, and qualifications and skills.
CE says that it is holding the review because it needs to make the demo projects more focused on industry demands - whatever that means.
What is really required is for industry to listen to the words of Martin Print, of the KPI Consortium. “The processes used on the demonstrations clearly make a difference. The industry needs to do more of what the demonstrations do as they show that you can have the best projects if you introduce these things.” That is what the industry must be doing.
Why fix something that has been so successful for so long.