The construction industry has been warned that it must make more of
an effort to educate clients over the benefits of integrated
working.
The plea came from Midas chairman Steve Hindley, who was speaking
at a Constructing Excellence conference on leadership in London
last week.
"Apart from the successes of ProCure 21 and prime contracts, there
is little leadership in the public sector. When we talk to clients
they don't really understand integrated working and frameworks,"
said Hindley. "If we [the industry] don't give guidance then
politicians will change their minds and go back to the old methods
of lowest price.
"I fear for the one-off public sector clients that come into the
market with the wrong information. Integrated working is the way
forward and is going well in the private sector," he said.
Richard Saxon, chairman of the Buildings and Estates Forum, added
that he was becoming "more aware of clients returning to lowest
price" because they were being bombarded by best value guidance
from central government without the necessary help on how to apply
it.
One contractor working solely on public sector contracts told CJ:
"Clients are becoming bamboozled by all this guidance coming out
over getting better value and doing away with lowest cost. There
seems to be little guidance so they are just reverting back to what
they know best, which is not good for the industry."
However, the contractor added that many SMEs were being denied the
opportunity to help provide integrated solutions by strong
exclusive relationships between major contractors and
clients.
PA Finlay managing director Michael Finlay said: "Many SMEs are
becoming disenfranchised with the whole integration theme as often
we don't get a voice in the project team. The client seems to think
that big is beautiful and the main contractor needs to push things
through. Little feedback is invited from the supply chain."
<25A0> See CCG feature, pages 19-21.