Case reassures customers as CRMS goes into administration

Case has reassured its customers that it will provide them with the “fullest level of service”, following the announcement that its southern distributor CRMS Group has gone into administration.

Independently-owned CRMS, which employs 105 staff across six sites in the south, will continue to serve Case customers. KPMG administrator Richard Hill said: “The business will continue to trade as normal with the support of suppliers and staff while we review its options moving forward.”

Case pointed out that the situation with CRMS does not have an impact on any of its other dealers, and assured customers that existing warranties will not be affected. In a statement, George Russell, vice president for Case Construction Equipment in Europe, Africa and Middle East, said: “I am confident that the current situation with CRMS can be quickly resolved.”