Case steps in to support UK machine users

For the second time this summer, Case has had to make emergency provisions to support users of its machines as another of its UK dealers, Saville Tractors, has gone into administration.

Saville had recently been bought by Thornycroft (1862) and expanded its territory following the collapse of fellow case dealer CRMS. However, administrators were called into Thornycroft following the death of its founding director Andy Ross (CJ 13 September).

Saville Tractors has no connection with Saville Belfast.

As the directors of Saville decided to put the company into administration, Case moved quickly to provide support for users of its machinery by temporarily extending the territories of its adjoining dealers.

Sales, service and parts supply will be handled by other dealers until such time as the situation is resolved and an 0800 number has been set up to help customers with other queries.

Case is awaiting the administrators' report before deciding what to do. Options include extending the remaining dealers' territories on a permanent basis or appointing a new dealer.

[Contract Journal, 20 September 2006, p 3]