Family forced out of faulty Bovis Homes property

A family of six will be forced to move out of their new Bovis Homes property because of a list of faults that regularly leave them without power or a garden to play in.

Rennie and Sheralee Bottali bought their £700,000 three-storey home in Cambourne last December but have battled botched jobs and unfinished work that has left them living in a dusty construction site.

Faults and repairs often leave the detached new home without power and they cannot use their garden because it is too dangerous.

Damaged tiles throughout the ground floor need replacing, which will require the couple to move out for two weeks.

Among the problems reported in the Daily Mail:

• Kitchen furniture has been replaced three times
• Every door has been re-hung twice
• The kitchen annexe had a gas leak for a month
• Faulty or incorrect white goods have been replaced twice
• The back door won’t lock
• The garden has been dug up twice due to drainage problems
• The fireplace was fitted a month late and the flue was faulty
• Bedroom units had to be refitted
• Painting and plastering is peeling or incomplete
• Coving in the lounge had to be replaced

Fed up, the couple have placed a banner outside the home warning potential Bovis Homes’ buyers off.

In a statement, a spokeswoman said: "Firstly, Bovis Homes categorically refutes the majority of Mr Bottali's claims made to the media. An allegation that Bovis Homes carried out 'botched jobs' is quite untrue and factually incorrect.

"Secondly, in a website statement Mr Bottali himself has now withdrawn his comment that the company is 'incapable of building quality homes.'

"Thirdly, we would like to stress that prior to any media coverage Bovis Homes had been liaising with Mr Bottali to agree an appropriate resolution on a number of outstanding matters.  We were establishing the principles of this resolution with Mr Bottali at the time of the press coverage. The resolution now agreed has not been as a result of the media coverage and is based on principles already established, with much of the detail consistent with previous offers made to Mr Bottali which he initially refused."