Duke delivers Queen’s Award to JCB Service

HRH The Duke of Gloucester has presented a Queen’s Award for export achievement to JCB’s parts and service back-up organisation based at its World Parts Centre in Uttoxeter. 

The International Trade category award was in recognition of increasing overseas sales by more than 36% between 2004 and 2006.

It was presented to JCB Group’s chief executive officer Matthew Taylor at a ceremony at the World Parts Centre attended by many of the employees who contributed to the success.

Taylor said: “JCB Service is very proud to have been chosen for this Queen’s Award, which is the 23rd for the JCB Group. It is well-deserved recognition of the achievement of the people gathered here today and their colleagues around the world.”

During the visit The Duke toured the World Parts Centre and met a large number of employees who explained the processes involved in delivering world-class customer support.

The Centre operates 24 hour per day employing more than 300 people dispatching around one million parts per week worldwide.